We will accept refunds on orders unless the toy has already been sent. Due to the nature of our products we do not accept exchanges.
If there are ever any concerns with our product, please contact us first and we will do all we can to ensure you are a happy customer!
Shipping days are every Saturday! So if a toy is bought on a Sunday, it will ship out the following Saturday.
Because some of our toys are currently hand sculpted, they do have small texture and divots that come with the nature of clay. We are working diligently toward moving all of our models into 3D printed toys.